You ask. We answer.

Choose your trek from /journeys, select a batch, and pay the advance shown on that journey's page. You'll receive a confirmation email instantly and intake forms within 48 hours.

Razorpay handles all online payments, UPI, cards, net banking. For offline bookings, UPI to our QR or cash at our Jaipur office. You'll always receive a payment receipt.

The advance is non-refundable. It covers permits, logistics planning, and vendor commitments we make immediately after you book. The balance is due 30 days before departure.

30+ days before departure: 50% refund (excluding advance). 15-30 days: 25% refund. Under 15 days: no refund. You can transfer your booking to a friend at no charge anytime.

For Easy/Moderate treks: you should be able to jog 3km or climb 5 floors without stopping. For Difficult treks: 5km run + weekend hikes recommended. See our /fitness guide for a 4-8 week training plan.

Above 3,000m everyone feels it to some degree. We build acclimatization days into every itinerary, carry oxygen and diamox, and our guides are trained in AMS recognition. Read our /altitude-guide for preparation tips.

Transport from meeting point, all meals during the trek, tents/homestays, guide, cook, porters, permits, safety equipment, and first aid. Not included: travel insurance, personal gear, tips, and anything not in the itinerary.

We provide tents, sleeping bags, and kitchen equipment. You need: trekking shoes, warm layers, rain jacket, backpack (40-60L), headlamp, water bottle, personal meds. Download the full packing checklist from /resources.

Most of our trekkers come solo. You'll meet the group on Day 1. By the time you reach basecamp, you'll have 10 new friends.

Himalayan weather changes fast. We monitor forecasts and have contingency routes. In extreme conditions (landslides, heavy snow), we postpone, your booking transfers to the next batch or a different trek.

Strongly recommended. It should cover high-altitude trekking (up to 5,500m), emergency evacuation, and trip cancellation. We don't sell insurance, see our /insurance page for recommended providers.

6-14 trekkers. Small enough that everyone knows each other, big enough for great campfire stories. Our guide-to-trekker ratio is 1:7, so you're never unattended.

Wild treks push the pace, longer days, higher passes, more type-2 fun. Slow treks take it easier, more stops, photo breaks, campfire time. Pick your rhythm when you book, or ask us which suits you.

Meeting points are major railway stations or bus stands (Kathgodam, Dehradun, Manali, Leh). We share exact coordinates and recommended trains/buses 7 days before departure in the WhatsApp group.

Yes. Use /custom to mix destinations, dates, and package types. Private groups (4+ people) can pick any date. Corporate retreats and founder trips are our specialty.